Privacy Policy for candidates: Satispay Group

Privacy Policy for candidates: Satispay Group

1. Who is the data controller and how can you contact the DPO?

The data controller is the company belonging to Satispay Group at which you would be hired (depending on job openings, Satispay Europe S.A., Satispay Italy S.p.A., Satispay S.p.A., Satispay International S.à.r.l., jointly “Satispay”). In all cases, regardless of which company is the data controller, this privacy policy shall apply.


Satispay has appointed a data protection officer (“DPO”) who may help with any questions about the data processing we carry out and/or how to exercise your rights. You can reach our DPO at dpo@satispay.com.

2. How does Satispay collect personal data?

In the context of recruiting processes, Satispay collects personal data from candidates as well as through external consultants who support Satispay in searching for profiles in line with the relevant job position and, if applicable, in verifying the information provided by candidates.

4. Who can receive personal data?

Only where strictly necessary, Satispay may share personal data with:

  • Satispay group’s staff who provide intercompany services;
  • external counsultants who support Satispay in searching for profiles in line with the relevant job position and, if applicable, in verifying the information provided by candidates;
  • service providers for IT, communication and compliance;
  • where requested, competent authorities, including financial institutions, courts, law enforcement agencies and public administrations.


These recipients may, as the case may be, act as autonomous data controllers or as data processors. Data processors follow Satispay’s instructions.

5. Where is data stored and where may it be transferred?

Personal data is stored on servers located in the European Union. If needed for specific purposes, personal data is also transferred to companies located outside the European Union. In this case, Satispay ensures that the data is processed safely and that it has entered into agreements that guarantee an adequate level of protection and/or include the standard contractual clauses provided by the European Commission.

6. How does Satispay ensure the security of personal data?

Satispay has set up strong internal data security measures as well as technical and organisational measures (like encryption, pseudonymization and anonymization) to keep personal data safe from accidental loss, misuse, alteration, destruction and/or unauthorised access.

7. How long does Satispay retain personal data?

For the purposes outlined above, Satispay retains your personal data no longer than Two years from the moment you submitted the application. However, where you have been proactively searched/contacted by Satispay and nevertheless have not formally applied for the proposed job position, your personal data shall be retained for no more than six months from the collection.

In any case, personal data may be stored longer in the event of disputes or requests by the competent authorities.

8. Which rights may you exercise?

You may exercise at any time the following rights:

  • the right to know whether your personal data are being processed, and, if this is the case, access it (right of access);
  • the right to correct inaccurate or outdated personal data (right to rectification);
  • if possible, the right to obtain the erasure of your personal data (right to erasure).
  • if possible, the right to limit data processing (right to restriction of processing);
  • the right to receive and share your personal data with another controller in a common format (right to data portability);
  • if possible, the right to object to data processing based on legitimate interest (right to object).


To exercise your rights, you may contact talent@satispay.com or dpo@satispay.com.

You also have the right to lodge a complaint with the relevant Data Protection Authority. However, we encourage reaching out to us first to resolve any issues amicably and promptly.

Contact us directly from the Satispay app. For further instructions regarding the necessary steps, visit the Help Center

Should you have any questions regarding our service for accepting payments please email us at business@satispay.com

If your cell phone has been stolen or you have lost it, block your account

Payment services are provided by Satispay Europe S.A., registered under no. W00000010 in the Register of Electronic Money Institutions at the Commission de Surveillance du Secteur Financier and under no. B229149 in the Luxembourg Business Register. Registered office: 53, Boulevard Royal, L-2449 Luxembourg.
Corporate welfare services are provided by Satispay Italy S.p.A., tax code and registration number in the Milan Business Register no. 12408640964. Registered office: Piazza Fidia 1, 20159 Milan.