The data controller is the company belonging to Satispay Group at which you would be hired (depending on job openings, Satispay Europe S.A., Satispay Italy S.p.A., Satispay S.p.A., Satispay International S.à.r.l., jointly “Satispay”). In all cases, regardless of which company is the data controller, this privacy policy shall apply.
Satispay has appointed a data protection officer (“DPO”) who may help with any questions about the data processing we carry out and/or how to exercise your rights. You can reach our DPO at dpo@satispay.com.
In the context of recruiting processes, Satispay collects personal data from candidates as well as through external consultants who support Satispay in searching for profiles in line with the relevant job position and, if applicable, in verifying the information provided by candidates.
Satispay processes biographical data (e.g., first name, last name, residence address), contact data (e.g., phone number, e-mail), education data (e.g., schools and universities attended), as well as any other information included in CVs and/or collected during the recruitment process (which, in the case of a job opening dedicated to individuals having a “legally protected status,” may also include health data). Such personal data shall be processed for the following purposes and on the basis of the following legal bases:
Only where strictly necessary, Satispay may share personal data with:
These recipients may, as the case may be, act as autonomous data controllers or as data processors. Data processors follow Satispay’s instructions.
Personal data is stored on servers located in the European Union. If needed for specific purposes, personal data is also transferred to companies located outside the European Union. In this case, Satispay ensures that the data is processed safely and that it has entered into agreements that guarantee an adequate level of protection and/or include the standard contractual clauses provided by the European Commission.
Satispay has set up strong internal data security measures as well as technical and organisational measures (like encryption, pseudonymization and anonymization) to keep personal data safe from accidental loss, misuse, alteration, destruction and/or unauthorised access.
For the purposes outlined above, Satispay retains your personal data no longer than two years from the moment you submitted the application. However, where you have been proactively searched/contacted by Satispay and nevertheless have not formally applied for the proposed job position, your personal data shall be retained for no more than six months from the collection.
In any case, personal data may be stored longer in the event of disputes or requests by the competent authorities.
You may exercise at any time the following rights:
To exercise your rights, you may contact talent@satispay.com or dpo@satispay.com.
You also have the right to lodge a complaint with the relevant Data Protection Authority. However, we encourage reaching out to us first to resolve any issues amicably and promptly.
Are you a private user?
Contact us directly from the Satispay app. For further instructions regarding the necessary steps, visit the Help Center
Are you a business?
Should you have any questions regarding our service for accepting payments please email us at business@satispay.com
Mobile lost or stolen?
If your cell phone has been stolen or you have lost it, block your account
Contact us directly from the Satispay app. For further instructions regarding the necessary steps, visit the Help Center
Should you have any questions regarding our service for accepting payments please email us at business@satispay.com
If your cell phone has been stolen or you have lost it, block your account
Payment services are provided by Satispay Europe S.A., registered under no. W00000010 in the Register of Electronic Money Institutions at the Commission de Surveillance du Secteur Financier and under no. B229149 in the Luxembourg Business Register. Registered office: 53, Boulevard Royal, L-2449 Luxembourg.
Corporate welfare services are provided by Satispay Italy S.p.A., tax code and registration number in the Milan Business Register no. 12408640964. Registered office: Piazza Fidia 1, 20159 Milan.